Level two quality products and services need only satisfy customer expectations. The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, Juran, Pirsig, …

Explore the concepts, tools, applications, and technical terms that make up the world of quality. For more definitions, browse the online glossary of quality terms, acronyms, and key people in the history …

Learn the differences between quality assurance and quality control. Explore definitions, examples, and how QA and QC ensure quality.

Quality management systems (QMS) play an important role in the continuing improvement of organizations. Learn the history and benefits of QMS at ASQ.org.

In an overview designed to give quality newcomers a glimpse of the knowledge they need to succeed, ten regular Quality Progress contributors write on 10 basic quality topics that are fundamentals …

What inspires today’s quality professionals toward continuous improvement? Keep up to date with trending topics in the quality field with these curated, quick reference resources that showcase …

Quincy offers 24/7 access to expert insights, tailored recommendations, and ASQ’s extensive content library at your fingertips. From solving quality challenges to offering deep dives into hot topics, …

“At ASQ, we know that quality is essential to every healthcare journey. From medical device development to hospital operations, quality practices help ensure safer processes, stronger systems, …

The latest edition explores 11 topic areas—already impacting consumers, businesses, and society—that will have a profound effect on the future of quality. These thought-provoking, personal, and detailed …

5S can be facilitated and mentored to a team in a way that mirrors the future state or direction an organization wants to take its continuous improvement efforts. 5S can be mapped into plan-do-check …