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  1. Problem Management - IT Process Wiki

    Problem Management aims to manage the lifecycle of all Problems. The primary objectives of this ITIL process are to prevent Incidents from happening, and to minimize the impact of incidents …

  2. Problem Management in ITIL: Process & Implementation Guide

    Problem Management enables IT teams to prevent incidents by identifying the root cause. Learn about the overall process, benefits, and best practices.

  3. Problem Management: 8 Steps to Incident Resolution [2025] • …

    Problem management is an 8 step framework most commonly used by IT teams. Your team can use problem management to solve for repeating major incidents. By organizing and structuring …

  4. ITIL Problem Management Guide: Process & Best Practices

    Oct 17, 2025 · Explore the problem management life cycle with our in-depth guide. Learn about key ITIL processes, roles, and best practices to resolve issues proactively.

  5. What is Problem Management? - ServiceNow

    Problem management is a core component of the ITSM framework and is the process for identifying and managing root causes and potential IT incidents. Problem management …

  6. ITIL Problem Management Process Flow: Resolving IT …

    Nov 26, 2024 · The ITIL Problem Management Process Flow is a systematic approach that helps identify, analyze, and resolve IT issues effectively. It involves tracking and monitoring potential …

  7. ITIL Problem Management: Process and Implementation

    Oct 17, 2025 · By following a step-by-step process, IT teams can solve problems efficiently and make services more reliable. In this blog, we will discuss what ITIL Problem Management is, …